This privacy policy describes how Sfincvest Digital LLC trading as CocoLookup of 5900 Balcones Dr Ste 16583, Austin, TX 78731 (hereinafter referred to as "CocoLookup" or "we" and "us") processes the data you provide to us when using the web sites and app and which is required when installing the CocoLookup app on your Android end device (e.g. compatible Android smartphone or Android tablet) and your iOS end device (e.g. iPhone, iPod or iPad) in accordance with the requirements of the General Data Protection Regulation (GDPR).
In this privacy policy, common information is provided for the web site (www.numbertrackerpro.com) and the use of the CocoLookup app and separately in each case.
The person responsible in the sense of the data protection regulations for all data processing and data transfer processes is: Sfincvest Digital LLC trading as CocoLookup 5900 Balcones Dr Ste 16583, Austin, TX 78731 If you have any questions, comments, complaints or wish to exercise your rights as a data subject in connection with this privacy policy and the processing of your personal data, please contact us directly using the contact details above or by e-mail at support@cocolookup.com We will be happy to answer any questions you may have.
We process your personal data. This is any information relating to an identified or identifiable individual (Art. 4 No. 1 GDPR). We process contact data of our users, business partners and other third parties. We also process payment data and, where applicable, other information on personal and economic circumstances, insofar as this is necessary for the provision of our services. We also process data that we do not receive from you directly, but from other third parties. In this context, we also include data from publicly accessible sources, namely directories, registers and the freely accessible Internet. The specification of the data processing depends on the use of the respective function. On the web site, data processing may be different from that on the app. You will find further supplementary information there in each case.
We may collect, store and use the following types of personal information:
* Inventory Data (e.g., person master data, names or addresses).
* Contact Data (e.g., email, phone numbers).
* Content data (e.g., ads ,text input, photographs, videos).
* Usage data (e.g., web sites visited, interest in content, access times).
* Meta/communication data (e.g., device information, IP addresses).
* Contract data (e.g., subject matter of contract, term),
* Payment data (e.g., bank details, invoices).
The main reason we use your information is to provide and improve our services. We also use your information to protect you and to provide you with advertisements that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, along with practical examples.
If you contact us, your inquiry including all personal data resulting from it (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested. The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. (e.g. after your request has been processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
The legal basis for the processing of your personal data in the context of direct marketing measures is either your consent or our legitimate interest in marketing and promoting our courses and services. The purpose of processing your personal data in the context of direct marketing measures is to send information, offers and, if applicable, to promote sales.
Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected; this is the case in particular upon receipt of the revocation or objection. You can revoke your consent at any time for the future or object to the processing of your personal data in the context of direct marketing measures at any time for the future.
The legal basis for the processing of your personal data in the context of handling your data subject access request is our legal obligation and the legal basis for the subsequent documentation of the data subject access request is both our legitimate interest and our legal obligation. The purpose of processing your personal data in the context of processing data when you send a data subject access request is to respond to your request. The subsequent documentation of the data subject access request serves to fulfill the legally required accountability.
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the processing of a data subject access request, this is three years after the end of the respective process. You have the possibility at any time to object to the processing of your personal data in the context of the processing of a data subject access request for the future. In this case, however, we will not be able to further process your request. The documentation of the legally compliant processing of the respective data subject access request is mandatory. Consequently, there is no possibility for you to object.
In order to establish or implement the contractual relationship with our customers, it is regularly necessary to process the personal master, contract, and payment data provided to us. We also process customer and prospect data for evaluation and marketing purposes. This processing is carried out on the legal basis of our legitimate interest and serves our interest in further developing our offer and informing you specifically about our offers. Further data processing may take place if you have consented or if this serves the fulfillment of a legal obligation.
We process data of our contractual and business partners, e.g., customers and interested parties in the context of contractual and comparable legal relationships as well as related measures and in the context of communication with contractual partners (or pre-contractual), e.g., to answer inquiries.
We process this data to fulfill our contractual obligations, to secure our rights and for the purposes of the administrative tasks associated with this information as well as for business organization. We only disclose the data of the contractual partners to third parties within the scope of the applicable law to the extent that this is necessary for the aforementioned purposes or for the fulfillment of legal obligations or with the consent of the contractual partners (e.g., to participating telecommunications, transport, and other auxiliary services as well as subcontractors, banks, tax and legal advisers, payment service providers or tax authorities).
Unless otherwise specified the purposes of processing are Contractual performance and service, contact requests and communication, office and organizational procedures, administration, and response to requests, visit action evaluation, interest-based and behavioral marketing. And, the Legal bases are Contractual performance and pre-contractual inquiries, Legal obligation, and our Legitimate interests.
We process the data of our customers and clients in order to enable them to select, purchase or commission the selected services or works as well as associated activities and to pay for and deliver them or to execute or provide them. The required information is identified as such in the context of the order, purchase order or comparable contract conclusion and includes the information required for the provision of services and billing as well as contact information.
Unless otherwise specified the purposes of processing are Contractual performance and service, contact requests and communication, office and organizational procedures, administration, and response to requests, visit action evaluation, interest-based and behavioral marketing. And, the Legal bases are Contractual performance and pre-contractual inquiries, Legal obligation, and our Legitimate interests.
In order to fulfill the contract, we pass on your data to the company commissioned with the payment, insofar as this is necessary for the payment of our services. Depending on which payment method you select, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service provider. In some cases, the selected payment service providers also collect this data themselves. In this case, the privacy policy of the respective payment service provider applies.The legal basis for the data processing is contract.
We integrate payment services from third-party companies on our services. When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) is processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contract and data protection provisions of the respective providers apply. The payment service providers are used on the basis of Art. 6 para. 1 lit. b GDPR (contract processing) and in the interest of a smooth, convenient and secure payment process (Art. 6 para. 1 lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR is the legal basis for data processing; consents can be revoked at any time for the future.
The data processed by the payment services include the payment data mentioned above. The information is necessary to carry out the transactions. However, the customer data entered is only processed by the payment service providers and stored by them. Furthermore, we cannot exclude that data of the payment service provider is transmitted to credit agencies. This transmission is intended, for example, to check identity and creditworthiness. In this regard, we refer to the terms and conditions and privacy policies of the respective payment service providers.
If there is an obligation to transmit your payment data to us (e.g. account number in the case of direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Where applicable, we provide our service providers with further data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of contested payments, accounting support). This serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our interests in the context of a balancing of interests.
The legal basis for the processing of your personal data in the context of legal defense and enforcement of our rights is our legitimate interest. The purpose of processing your personal data in the context of legal defense and enforcement of our rights is the defense against unjustified claims and the legal enforcement and assertion of claims and rights.
Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The processing of your personal data in the context of legal defense and enforcement is mandatory for legal defense and enforcement of our rights. Consequently, there is no possibility for you to object.
We process personal data within the scope of the provision and usability of the web site and the app, as well as for the fulfillment of contractual obligations (Art. 6 para. 1 sentence 1 b, f GDPR); for the provision of the service and for the fulfillment of legal requirements (Art. 6 para. 1 sentence 1 c, f GDPR); safeguarding legitimate interests (Art. 6 para. 1 sentence 1 f GDPR); sending a newsletter by e-mail to customers (Art. 6 para. 1 sentence 1 f GDPR); processing on the basis of consent given in a specific individual case (Art. 6 para. 1 sentence 1 a, in conjunction with Art. 7 GDPR).
We store and use personal data for the assertion and defense of our rights. This data is collected in order to identify you as our customer; to initiate the contractual relationship; to correspond with you; to invoice you; to assert any claims against you. Further, purposes and legal bases can be found, where applicable.
Your personal data will be deleted or blocked as soon as the purpose for storing it no longer applies. This is generally the case after the purpose of the data processing has ceased to exist. In addition, data may be stored if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need to continue storing the data for the conclusion or performance of a contract.
Data is only disclosed to third parties if there is a legal basis for the processing. For example, we disclose personal data to persons or companies that act as processors for us in accordance with Art. 28 of the GDPR. A processor is anyone who processes personal data on our behalf, i.e. in particular in an instruction and control relationship with us. In accordance with the requirements of the GDPR, we conclude a contract with each of our processors to oblige them to comply with data protection regulations and thus to provide your data with comprehensive protection.
The data we collect from you may be stored, with appropriate technical and organizational security measures applied to it, on our servers. In all cases, we follow generally high data protection standards and advanced security measures to protect the personal data submitted to us, both during transmission and once we receive it.
If you have any questions, suggestions or complaints about data protection with us, please feel free to contact us at any time. All data subjects have the following rights:
You have the right to information about the personal data we process about you (Art. 15 GDPR). In the case of a request for information that is not made in writing, we ask for your understanding that we may then require evidence from you that proves that you are the person you claim to be.
You have the right to rectification, deletion or restriction of processing, insofar as you are entitled to this by law (Art. 16, 17, 18 GDPR).
You have the right to object to processing where you are entitled to do so by law (Art. 21 GDPR).
You have the right to data portability where you are entitled to do so by law (Art. 20 GDPR). If the personal data was collected because you gave your consent, you have the right to withdraw this consent at any time without giving reasons (Art. 7 (3) GDPR).
You have a right of appeal. This gives you the opportunity to complain to the competent supervisory authority if you believe that we are not processing your personal data correctly (Art. 77 GDPR).
If you are a California resident, you have the following rights:
You have the right to:
request, up to two times each year, access to categories and specific pieces of personal information about you that we collect, use, disclose, and sell.
request that we delete personal information that we collect from you, subject to applicable legal exceptions.
“opt out” of the “sale” of your “personal information” to “third parties”
In addition under California’s “Shine the Light” law, California residents who provide personal information (as defined in the statute) to obtain services are entitled to request and obtain from us, once per calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediate prior calendar year (e.g., requests made in the current year will receive information about the prior year).
We maintain online presences within social networks and platforms (Instagram, Facebook, Twitter) in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Unless otherwise stated in our privacy policy, we process the data of users if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.
The data you enter on our social media pages, such as comments, videos, pictures, likes, public messages, etc. are published by the social media platform and are not used or processed by us for any other purpose at any time. We only reserve the right to delete content if this should be necessary. Where applicable, we share your content on our site if this is a function of the social media platform and communicate with you via the social media platform. The legal basis is our legitimate interest. The data processing is carried out in the interest of our public relations and communication.
If you wish to object to certain data processing over which we have an influence, please contact us. We will then examine your objection. If you send us a request on the social media platform, we may also refer you to other secure communication channels that guarantee confidentiality, depending on the response required. You always have the option of sending us confidential inquiries to our address stated in the imprint.
As already stated, where the social media platform provider gives us the opportunity, we take care to design our social media pages to be as data protection compliant as possible. With regard to statistics that the provider of the social media platform makes available to us, we can only influence these to a limited extent and cannot switch them off. However, we make sure that no additional optional statistics are made available to us.
The services for hosting and displaying the App are partly provided by our service provider as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this APP are processed on their servers. If you have any questions about our service providers and the basis of our relationship with them, please contact us.
For the purpose of a shorter loading time, we use a so-called Content Delivery Network ("CDN"). With this service, content, e.g. large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us.
On the one hand, your data is collected by you providing it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
For technical reasons, in particular to ensure a secure and stable internet presence, data is transmitted by your internet browser to us or to our web space provider. These so-called server log files are used to collect, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website and services that you visit, the date and time of the respective access as well as the IP address of the internet connection from which our website is used. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Therefore, there is no possibility for the user to object. The data collected in this way is temporarily stored, but not together with other data from you. This storage takes place on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website. The data is deleted again after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Data stored by Google at user and event level that are linked to cookies, user IDs or advertising IDs are anonymized or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=en
You can permanently prevent the collection of your data by Google Analytics at any time and with effect in the end device/browser currently used by revoking the corresponding consent in the data protection settings of this website. You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you have provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b of the GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions - in particular retention periods - remain unaffected.
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
We have no influence on and are not responsible for the collection of data required to download the app from the app store, e.g. username, email address and customer number of your account and time of download. When using the app, we collect data for support purposes (device name, device type, OS model information).
A user profile will be created for you based on the information you provide during the sign up. In particular, your Email, Name, Phone number, Country. You have the option of adjusting, changing or deleting the information in your profile to edit by contacting our team at support@cocolookup.com
The data processing carried out in this context is necessary in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR to provide our service on the basis of the requests made by you. The data processing is also based on a legitimate interest pursuant to Art. 6 (1) sentence 1 lit. f GDPR, as our interest in providing users with a platform for exchanging information with other users does not conflict with any overriding interest or right of yours. It should be noted that the majority of the data you provide is voluntary.
You have the possibility to contact our support via the corresponding button and to send us questions and suggestions. Contacting our support is done by sending an email via the app responsible for this on your device. When sending an e-mail, your e-mail and the content of your message will inevitably be communicated to us and your e-mail will be stored on our servers. This data processing is necessary to make contacting us by e-mail technically possible at all and to make the e-mail retrievable for us. The data processing in this context is thus based on a legitimate interest pursuant to Art. 6 para. 1S. 1 lit. f GDPR, which is not opposed by any overriding interest or right of the data subject. Furthermore, the data processing is necessary to enable this function, so that the data processing is based on Art. 6 para. 1 p. 1 lit. b GDPR.
The App uses the Firebase tool, which is part of the Firebase platform of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, to obtain statistics on how the App is used, in particular active user numbers, session length, stability rating and storage time. Answers logs the use of the app and we evaluate user behaviour and user activity in general, i.e. not on a personal basis.
For this purpose, the following data is transferred to the Analytics Engine: name and AppStore ID, build version, individual device installation key (e.g.. IDFA [iOS], Advertising ID, and Android ID), timestamp, device model, device name, device operating system name and version numbers, the language and country settings of the device (iOS), the number of CPU cores on the device (iOS), whether a device has the status "jailbreak" (iOS) or "root " (Android), app lifecycle events (iOS) and app activities (Android);
The legal basis for this data processing is our legitimate interest. The data collected via Google will be deleted after 6 months at the latest. You can select in the settings under data services whether or not you want to send data to Google. This setting also applies to the use of Crashlytics.
The app uses the tool Crashlytics, which is part of the platform Firebase of Google Inc., 1600
Amphitheatre Parkway Mountain View, CA 94043, USA, to log crashes of the app. No personal data is transmitted. Only real-time crash reports with precise details of code locations and device information are sent, which is intended to simplify maintenance and improve the resulting stability of the app.
The legal basis for data processing is our legitimate interest. In the settings under data services, you can select whether you want to send crash reports or not. This setting also applies to the use of Google.
We may request access or permission to certain functions from your mobile device.The legal basis for data processing is our legitimate interest and the provision of contractual or pre-contractual measures. You can deactivate push notifications at any time via Settings/Messages (iOS) or Settings/Notifications/ (Android).
Push notifications for advertising purposes will only be sent to you if you have given your prior consent. The legal basis for sending promotional push notifications is consent. Deactivation is also possible via Settings/Messages (iOS) or Settings/Apps/ (Android).
For our app, we use Play Store from Google Inc. (1600 Amphitheatre Parkway, Mountain View, California, 94043), so that certain data are processed in a database on Google's servers. You can find more information about Play Store in the Google Play Store terms and conditions here: https://play.google.com/intl/en/about/privacy-security-deception/https://firebase.google.com/support/privacy/#data_processing_information.
The legal basis for processing this data is based on our legitimate interests according to Art. 6 para. 1 p.1 lit. f GDPR, as we want to constantly improve our APP and create a better and more pleasant user environment for you.
We use services of Apple Inc. One Infinite LoopCupertino, CA 95014) for our service, so that certain data is processed in a database on Apple's servers. You can find more information here: https://www.apple.com/legal/privacy/en-ww/governance/. The legal basis for the processing of this data is based on our legitimate interests according to Art. 6 para. 1 p.1 lit. f GDPR, as we want to provide the app via Apple.
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, the right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.
We do not use automated decision-making or profiling.
Do Not Track is a privacy preference you can set in most browsers. We support Do Not Track because we believe that you should have genuine control over how your info gets used and our Services responds to Do Not Track requests.
It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
We are in compliance with the Children's Online Privacy Protection Rule (COPPA). Our Service is not intended for children, and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us, and we take the necessary steps to remove that information from our server.
Our platform contains links to the online offers of other providers. We hereby point out that we have no influence on the content of the linked online offers and the compliance with data protection regulations by their providers.
We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the data processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.
Any comments or queries on this policy should be directed to us. If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us.